Today’s success of our company and
achievement of 22% pharmaceutical
market share is the result of
efficient management directed to
satisfy the needs of our customers. JV “RihPan-
GalFarma” LTD is focused on quality of our
services since our startup. We provide quality
services and care about our customers and other
stakeholders’ expectations. Thus, our main objectives
derived from quality policy, are focused
on:
• Increasing of company’s credibility;
• High degree of accessibility;
• Increasing of customers’ satisfaction;
• High level of competitiveness;
• Services and products range adjustment to
the needs of customers;
• Ensuring of prompt and open communication
with customers;
• Perception of high quality of provided services.
We are the only pharmaceutical wholesaler in
Republic of Moldova having regional subsidiary,
which streamlines our logistic services, whose
objectives are: no delays in distribution, no
complaints from customers, no damages, which
in fact is observing of Good Distribution Practice
(GDP) requirements. Company’s fleet consists
of 40 automobiles, which allow standard
delivery time to be 24 hours from the receipt
of order in all localities of Moldova. All orders
are received online, and medicines evidence is
made using the unique system “State Nomenclature
of Medicines”.
Warehouses are equipped with latest equipment
and facilities: ventilation system and global
influx-reflux air conditioning, natural and
artificial lighting systems, special non-allergic
floor and wall coverings, electric charge and
discharge equipment, fridge rooms, storage and
handling equipment for special products (SEPARANDA
and VENENA), as well software solution,
which permits rapid processing of orders
and warehouse management, direct and continuous
communication being essential in terms
of carrying out full scale operations.
Company’s activity combines harmoniously the
entire cycle of medicines circulation from manufacturer
to consumer, where the important
place have the company’s representatives, who
establish the long-lasting relationships with our
partners, focused on satisfaction of their needs.
AMDM.MD.GDP.001.2017 
ISO 9001:2015 RO-11672 din 25.01.2019 
